TERMS OF SERVICE

Entire Agreement
In conjunction with any quotation, application for credit, and any prior agreement or understanding, the terms and conditions set forth below govern the subject matter of this contract. Any order is enforceable only if it is confirmed in writing by a Swaggle Tents representative. Changes to an order between a customer and a Swaggle Tents representative are valid only if they are confirmed in writing by Swaggle Tents management. Any verbal agreements or modifications to orders between customers and Swaggle Tents employees are invalid unless they are confirmed in writing by Swaggle Tents management.
 
Pricing
All of our prices are charged in U.S. dollars and do not include any state or federal taxes. All quoted prices are subject to the availability of all necessary customer designs that must be graphically processed in accordance with any instructions provided by Swaggle Tents. Although there are material or wage increases between the time an order is placed and the time it is delivered, Swaggle Tents has the right to change prices should there be an increase between those times.
 
Customer's Obligations
Swaggle Tents must receive all design and computer files required for processing the order in time for the specified delivery date. The customer warrants that no copyrights, trademark rights, or other protected property rights of third parties are infringed by the printed data that is provided. If a customer has infringed on a third party's copyright, trademark, or other protected property rights, the customer agrees to indemnify and hold harmless Swaggle Tents from any and all claims arising from their infringement. Swaggle Tents shall retain all drawings, drafts, provisional templates, films, computer files, or other design material that has been prepared for processing the order for two (2) years in its possession. Only third parties may be approved to receive materials related to the order. Films and/or drawings related to the order will be kept for two (2) years. Any subsequent orders will be required to pay at the current hourly rate to reactivate the designs.
 
Customers’ Designs, Deviations, Excess or Short Supply
As a result of printing textile limitations, minor color or icon variations may occur in Swaggle Tents products. Swaggle Tents reserves the right to make slight changes in color or appearance that may result from technical limitations and varying background colors. Such changes do not justify canceling an order, refusing the delivery, or refusing payment. This also applies to samples and series production that differ. Customers' accounts will be adjusted as soon as shipping occurs. If a precise amount is required, a price premium will be applied to the order. Due to technical production procedures, all digitally printed orders are not guaranteed to be exact in width and length. Customers cannot cancel orders for non-exact widths and lengths or refuse delivery or payment.

 

Shipment/Supply
Free standard shipping to the contiguous United States (excludes Alaska, Hawaii, and Puerto Rico) applies to items that qualify for the free shipping promo.
For international shipping, the customer is responsible for customs, duties, and fees. We will not be liable for clearance delays.
Swaggle Tents non-binding supply periods and periods of delivery prescribed are strictly adhered to unless they have explicitly agreed to provide a binding date. The quoted delivery date usually refers to the date of shipment from Swaggle Tents or the manufacturing facility. When the supply date is exceeded, the customer agrees to an extension period of 30 days for completing and executing the transaction and cannot retract the agreement, cancel the order, or seek compensation for damages once the extension period has expired. The damage compensation area defined in paragraph 9 applies to all goods. The customer will pay for the transportation and packaging expenses. Swaggle Tents is not liable for any delays in the production or delivery or if the production or delivery is disrupted by reasons outside its control, such as the customer's failure to provide necessary drawings or materials on time.

 

Supply of Flagpoles & Large Pictures
Customers must install flagpoles, construct frames, and have the knowledge to do so in order to utilize Swaggle Tents supplies. Customers should be prepared to erect flagpoles, as well as have the necessary supplies and knowledge to do so. Weather factors, especially applied to exterior products, can significantly impact the quality of a large fabric picture. The product's technology plays a significant role in its safe and proper use. A Swaggle Tents representative can assist with local conditions and construction research. For product surfaces under 25 square meters, no warranty exists. For surfaces above 25 square meters, the customer must always obtain a production and installation plan before ordering. Swaggle Tents warranty is limited to resistance to tearing, lightfastness, and washability under laboratory conditions. For surfaces under 25 square meters, the customer should ask for Swaggle Tents' recommendations before placing an order. Over 25 square meters, planning work, must be done before sending in an order. The customer must contact Swaggle Tents for advice regarding product surfaces over 25 square meters before placing an order. Swaggle Tents will not be held liable for the client failing to consider appropriate conditions and/or improper use cases.

 

Warranty
Swaggle Tents provides warranties on both printed products and display hardware. The company offers warranty coverage on both printed indoor and outdoor goods for up to 5 days from receiving the product(s), against manufacturing defects.
To enforce the warranty, you must submit a written complaint within five days of receiving the items. The instructions for care and assembly must be observed and processed for a warranty, express or implied, to apply. Wear and tear are not covered by the warranty. Swaggle Tents will either correct the problem or supply a replacement for the items in question within 14 days of receiving notification of a legitimate complaint. In this case, Swaggle Tents will pay for the shipping costs. The customer may only reduce the purchase price or cancel the contract if subsequent replacements prove unsuccessful.
If the claim is not determined to be a manufacturing defect, Swaggle Tents will notify the customer. All associated costs, including shipping, must be paid for if the customer chooses to have us repair or replace the damaged product. Other claims that are not covered by the warranties include:

  • Failure to follow provided assembly instructions, disclaimers, and/or warnings
  • Normal wear and tear, including standard fading time of printed products
  • Misuse and unauthorized alteration of the product or hardware
  • Vandalism, loss, or theft
  • Damage during transportation
  • Natural disasters, storms, inclement weather, harsh winds
  • Prints or hardware used with items not sold or produced by Swaggle Tents

Our warranty policy is designed to be as fair and clear as possible to all our customers. We do reserve the right to make a final judgment on all warranty disputes. This includes the final determination of the nature and cause of the damage, as well as the final determination of the resolution of the warranty case.
In the unlikely event that we cannot resolve your warranty case with our vendor, we will work with you to find a solution.

 

Reservation of Ownership
Until all outstanding invoices are paid in full, Swaggle Tents retains ownership of all goods supplied to customers. Customers may re-sell the conditional goods as long as their financial conditions have not changed and they notify Swaggle Tents. Swaggle Tents unconditionally grants any and all rights to re-selling the conditional goods to the customer. In the event of re-sale and assignment, the customer must provide all requested information and documentation.

 

Liability
Swaggle Tents liability is limited to foreseeable losses up to the amount of the purchase price payable in the event of a breach of contract. Swaggle Tents cannot be held liable for damages caused by acts beyond its control, including, without limitation, improper handling, installation, weather extremes, vandalism, accidents, or Acts of God.

 

Customer Information
The customer agrees to the recording and processing of personal or corporate data in a database to be used only by Swaggle Tents. All data collected and stored will not be shared with third parties without written consent from the customer or a court order.

 

Payment, Service Charges
All projects must be paid in full before Swaggle Tents start the production process.
 
Warranties & Disclaimers
Swaggle Tents makes every effort to provide accurate information on its website, but Swaggle Tents assumes no responsibility for the accuracy of the information. At any time, Swaggle Tents may change the services or products mentioned on its website. We do not endorse or recommend non-Swaggle Tents goods or services, which are mentioned solely for educational purposes. Under no circumstances is Swaggle Tents liable for damages of any kind, either express or implied, including, but not limited to, merchantability or fitness for a particular purpose or infringement. Swaggle Tents makes no guarantees about the following:

  • The services and materials will meet your requirements
  • The services and materials will be uninterrupted, timely, secure, or error-free
  • The results that may be obtained from the use of the service or materials will be effective, accurate, or reliable
  • The quality of any products, services, or information purchased or obtained by you from the site will meet your expectations

This domain may include technical or other mistakes, inaccuracies, or typographical errors. Swaggle Tents may alter the materials and services available at this site, including the descriptions and pricing of any items listed, at any time without notice. The materials and services at this site may be out of date, and Swaggle Tents makes no commitment to update them.
Swaggle Tents and its suppliers shall not be liable to you or any third party for any special, incidental, indirect, or consequential damages of any kind, or any damages, whatsoever, including but not limited to those resulting from loss of use, data, or profits, whether or not Swaggle Tent shas been advised of the possibility of such damages, and whether or not the damages were foreseeable. Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.
Any materials downloaded or acquired through the website are at your own risk and responsibility, and you promise to bear the damages to your computer system or data loss resulting from the download or acquisition of such materials. The terms of use do not make any guarantees except those explicitly stated herein. In addition, any advice or information obtained from Swaggle Tents or through or from the website shall not constitute a warranty.
This website links third-party sites outside of Swaggle Tents control. Please be aware that Swaggle Tents has no control over any other site to which you may have access through this website. When you access a non-Swaggle Tents site, you do so at your own risk. Swaggle Tents is not responsible for the validity or reliability of any information, data, opinions, advice, or statements. These links are provided as a convenience, but we do not endorse or accept any responsibility for the content or use of these sites.
This site may reference Swaggle Tents products, services, and programs in countries outside of the one in which they have been announced. These references do not imply that Swaggle Tents will ever announce such products, services, or programs in your country.

 

Your Personal Information
You have the right to access and update your information. You may do so by e-mail, or telephone. Please include your name, address, and email address when inquiring about our services. Please note that Swaggle Tents is not responsible for the content or privacy policies of non-Swaggle Tents websites to which any Swaggle Tents website may link.

 

Copyright Notice
Any unauthorized use of materials or services on this site may violate copyright and other intellectual property laws. Unless explicitly stated herein, Swaggle Tents and its suppliers do not grant you any implicit or express right under any patents, copyrights, trademarks, or trade secrets regarding the materials and services.

 

Notification of Copyright Infringement
Swaggle Tents may, in appropriate circumstances, terminate the accounts of users who infringe on others’ intellectual property rights. Please provide Swaggle Tents copyright agent a Notice containing the following elements if you believe that your work has been copied or used in a way that constitutes copyright infringement:

  • A physical or electronic signature of a person authorized to act on behalf of the copyright owner of a particular copyrighted work.
  • A description of the copyrighted work or works that you claim have been infringed and an identification of what material in such work(s) is claimed to be infringing and which you want to be removed or access to be disabled;
  • A description of where the infringing material is located on a Swaggle Tents website and the website’s name is required.
  • Your address, telephone number, and other sufficient information for Swaggle Tents to contact you.
  • You assert that the use of the identified material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
  • That the information in your Notice is true and, under penalty of perjury, that you are the copyright owner or authorized to act on the copyright owner's behalf.

You can reach our Copyright Claims Department:
By Phone:  832.699.0685
By Email: info@swaggletents.com

 

Indemnity
You guarantee to protect Swaggle Tents and its affiliates, subsidiaries, officers, attorneys, contractors, and employees, from any claim or demand, including court fees, arising from or related to the content you post, submit, or transmit through this site, your use of this site, your connection to this site, your violation of the rules, or your infringement of another's rights.
You agree to indemnify, defend and hold harmless Swaggle Tents, its officers, directors, employees, agents, suppliers, and any third-party information providers to this site from and against all losses, expenses, damages, and costs, including attorney's fees, resulting from any violation of these rules (including negligent or wrongful conduct) by you or anyone accessing this site.

 

Governing Law & Jurisdiction
All issues pertaining to this site (excluding linked sites) are governed by the statutes and laws of the state of Texas, United States, excluding matters regarding your access to, or use of, this site. By accessing this site, you and Swaggle Tents agree that all matters relating to your access to, or use of, this site shall be governed by the Texas statutes and laws, regardless of conflicting law principles. Swaggle Tents makes no statement that materials on this site are appropriate or available for use in other locations. Accessing them from regions where their contents are illegal is prohibited. We urge you to obey the laws of your locality if you choose to access this site from elsewhere.

 

Cookies
A cookie is a small data file that a site may write to your hard drive when you visit it. It may contain information about the pages you've visited but only personal information you've supplied yourself. Your cookie cannot read data off your hard drive or see cookie files created by other sites. This page uses cookies to track user behavior to determine the usefulness of our content and to see how effective our navigational structure is in helping users reach it. We do not share this information or sell it to any third party. Swaggle Tents does not link user behavior data with information about individual users, nor does it share it or sell it.
You can set your browser to warn you before accepting cookies and refuse the cookie if your browser alerts you to its presence. You can also disable all cookies by turning them off in your browser. All cookie areas on the Swaggle Tents site may be accessed via the catalog. If you do not want to accept cookies, you will not be able to make purchases online.
 
Limitation of Liability
You acknowledge and agree that Swaggle Tents shall not be liable for any damages of any kind, including but not limited to damages for loss of profits, goodwill, data, or other intangible losses arising out of or related to your use of the Swaggle Tents Website, any information or material contained on the Swaggle Tents Website, or any transactions entered into through the Swaggle Tents Website, including, but not limited to:

  • If you are unable to use the site.
  • Any procurement costs you may have incurred from accessing the site through another third-party site.
  • Unauthorized access to your data or transmission of said data.
  • Statements presented by any third-party site.
  • Other matters that relate to the site

Under no circumstances will Swaggle Tents be held liable for:

  • All types of damages, including but not limited to loss of profits, loss of programs, information, or even the delayed delivery of such information or services, arising out of the use of or inability to use the service or the information or transactions it provides, or any download from the service, or any delay in the delivery of such information or services. Even if Swaggle Tents or its representatives have been notified of the possibility of such losses.
  • Any claim about errors, omissions, or other problems with the service or materials or information downloaded through it.
  • Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. In such states, Swaggle Tents liability is limited to the greatest extent permitted by law.